Terms of service.

SMS/Text Messaging Terms of Service

Effective Date: 1/1/2025
Last Updated: 5/19/2025

By opting in to receive SMS/text messages from Reach Beyond Therapy, you agree to the following terms and conditions:

1. Consent to Receive Messages

By providing your phone number and opting in, you consent to receive text messages from Reach Beyond Therapy. These may include:

  • Appointment reminders and confirmations

  • Updates related to your care or treatment

  • Administrative communications (e.g., schedule changes, office closures)

  • Occasional wellness tips, educational information, or updates about services

You understand that these messages may be sent using an automatic telephone dialing system (autodialer).

2. Frequency

Message frequency may vary depending on your appointments and communication preferences, but generally will not 4 messages per month unless you are actively receiving care.

3. Opt-In

You may opt-in to receive SMS messages from Reach Beyond Therapy in the following ways:

By submitting a website form.

4. Opt-Out

You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – to receive assistance or more information

You will no longer receive texts after opting out, but we may still contact you by phone or email if required for care or billing.

5. Message & Data Rates

Message and data rates may apply, depending on your mobile carrier plan. You are responsible for any charges billed by your carrier.

6. Privacy

We respect your privacy. Your phone number and any personal information are handled in accordance with our Privacy Policy and will not be sold or shared with third parties, except as required to provide care or comply with applicable laws.

7. Eligibility

To opt in, you must:

  • Be at least 18 years old

  • Be the account holder or authorized user of the mobile number provided

8. Changes to Terms

We may update these Terms of Service at any time. Continued participation in the SMS program after changes are made constitutes your acceptance of those changes.

9. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at jade@reachbeyondtherapy.com.

10. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt-out at any time by texting STOP.

  • For assistance, text HELP, or visit our Privacy Policy or Terms & Conditions pages.